Pestana Promenade Ocean Resort Hotel

The hotel is very well located adjacent to the fairly level promenade. There are bus stops right outside enabling easy travel into Funchal or in the opposite direction. Within the vicinity there are various restaurants and shops and I think the location is excellent with beautiful sea views. I loved the outdoor pools and the bright coloured leaves and flowers of the well-maintained gardens. The public areas are very clean and attractive and have good Wi-Fi signals. The buffet breakfast was excellent with a huge choice of hot and cold items, including foods suitable for people with special diets. I was surprised to find that even champagne was on offer! The staff in the dining room were very attentive and the room was kept clean and tidy throughout my stay. I met some very nice people which was great for a solo traveller. This gave me companionship on a couple of days and someone to eat breakfast with on another day. Discussions were very interesting. it was lovely to come back after being out one day to find a plate of fresh fruit in the room. Another day I was given a small bottle of Madeira wine when I made enquiries about the apartments available and the arrangements. It was very nice to have tea and coffee making facilities in the room with a variety of beverages available. Also great to have a small fridge.

We had a wonderful experience at this brilliant hotel almost next to the ocean. From the very beginning of our arrival, we felt really welcomed here. When we arrived for the check-in, we even had a chance to taste the local wine, what a great experience! The staff at the breakfast restaurant was really kind, friendly and helpful, as well. On our second morning, we even got a fruit basket in our room which was a lovely surprise. We had a nice, spacious and quiet room with a kitchenette which we did not expected to be there. The view from the large balcony was amazing over the ocean. The gym was nice, the pools were large and, most importantly - clean and well maintained which cannot be said about all hotels. Will definitely return here when we visit Madeira again!

The staff were absolutely amazing! The rooms were always cleaned impeccably and the pools were great! Breakfast buffet was delicious!

I like the location in the cleanliness of the facility. I really love the breakfast buffets. excellent quality of food.

-Exceptional welcome @reception including welcome drink and discount on first nights dinner. - Stunning room with a view and pool access - upgrade very much appreciated. Very comfy beds. - Location just idyllic - walk up the prom into town or down prom for scenic walk, bars & restaurants, Forum Shopping centre etc. - Top-notch breakfast includes fizz and freshly squeezed orange... served till 11am! - Free Parking nearby was available at the time of our stay. Fabulous comfortable Spa with massive & vigourous hydrotherapy pool, spacious Turkish etc